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Legal Documents

Here you can find our service terms and conditions, policies, forms and critical information summaries.

Service Agreements

Policies

Forms

  • Feature Request Form

Critical Information Summaries

  • 1300/1800/International Inbound numbers Critical Information Summary
  • For Call Centres Critical Information Summary
  • On-Net Fibre Service Order & Critical Information Summary
  • Hosted PBX Critical Information Summary
  • SIP Trunking Critical Information Summary
  • NBN Service Order & Critical Information Summary

Have special requirements?
Let us tailor a solution to suit your needs

We’d be happy to give you a call and go through your requirements. Once we understand your needs, we will provide you with a detailed quotation. We can also create custom call plans, integrate with third party systems and customise the setup to create a custom solution based on your requirements.