1300 Numbers
A professional image doesn’t have to come at a high cost. Get a 1300 number for your business today and enhance your accessibility and credibility.
One simple plan with one simple rate
FREE Number porting. FREE Instant activation.
No contracts. No limit on concurrent calls.
with no lock ins
Location-Based Routing
Automated call distribution based on geographic location, including MOLI (Mobile Origin Location Indicator)
Send all your 1300 number calls to the nearest business location.
Help your customers connect to the right destination quicker.
Streamline productivity. Improve customer service.
Call routing features that make
communication easy
Included at no extra cost. Drag & Drop web portal for easy call flow management
- Advanced call analytics
- Call queue wallboard
- Queue call-back
- IVR menu
- Simultaneous ring to mobile(s)
- Voicemail to email
- Call recording
- Caller ID routing
- Time based routing
- Music on hold
Business grade, quality VoIP services
At Phonecloud we benefit by partnering with Voipcloud because they we have an in-house software development team and own our infrastructure, which is co-located locally across Australia. By directly connecting with Tier 1 carriers, and aggregating all call volumes through these upstream carriers, we can offer significant savings on call termination and origination.
Our hosted PBX platform supports high-definition calls using G722 HD audio codecs, ensuring crystal-clear voice quality. With VoIPLine, your business doesn’t have to compromise on call quality or reliability.
Looking for a unique 1300 number?
Phoneword numbers, also known as Smart Numbers, are custom 1300 telephone numbers purchased through ACMA’s numbering system. These numbers can feature memorable phone words like 1300 phonecloud (1300 029 126) or distinct patterns such as 1300 222 222.
Smart numbers make it easier for customers to remember your business, especially if the phone word aligns with your marketing strategy. Once you’ve chosen your smart number, we can activate it on our platform at the same rate as any other 1300 number.
Personalised greetings for your 1300 business number
Elevate Your Business Image with Custom Announcements
Our PBX system offers a variety of features that allow you to upload media files for playback to callers. These custom announcements help create a professional image for your business, enhancing the caller experience.
You can easily create personalized voice recordings for welcome menus, voicemail greetings, call queue announcements, and other periodic messages, ensuring a seamless and polished communication flow.
Flexibility of 1300 numbers in the cloud
Work from Anywhere with VoIP and 1300 Number Service VoIP technology and our 1300 number service offer you the flexibility to work from anywhere. Take calls on your mobile, using a smartphone app, laptop, or IP desk phone. Our hosted PBX allows you to configure softphones and handsets wherever you need them, ensuring seamless communication no matter where you are.
Boost Productivity with Microsoft Teams Integration and 1300 Numbers Integrating Microsoft Teams with your 1300 numbers adds a new layer of productivity to your business. It provides unified communication features like screen sharing, file sharing, and group video calls, helping your team stay connected and collaborate more efficiently.
1300 numbers
Frequently asked questions
Stay Connected with 1300 and 1800 Numbers
Clients can reach your business at the cost of a local call from anywhere in the country with a 1300 number, or completely free with a 1800 number.
Both 1300 and 1800 numbers are yours for the lifetime of your business, no matter which Telco you use. Even if you switch providers, your number remains with you, ensuring your customers and partners can always reach you.
No, it’s not free for the caller, but the cost is the same as a local call from anywhere in the country, making it a more attractive option compared to a standard phone number.
Yes, absolutely. You don’t have to purchase a new 1300 number and lose your existing one when switching to a new VoIP provider. Any 1300 number we provide, or one that’s been ported to our service, can be ported out to another provider, as long as they are willing to accept the number.
As many as you wish, there are no any restrictions.
Phonewords or smart numbers are 1300 numbers with digits that could be translated into a text. E.g. 1300 PHONECLOUD = 1300 029 126
Unfortunately, yes. This is regulated by ACMA and the Australian government. As a telecommunications provider, we are required to pay monthly fees for 1300 number services, so we are unable to offer them free of charge. The simple rule is: if you want to keep the number, there will be a monthly fee.
Australian VoIP provider with 99.9% SLA guaranteed uptime.
Phonecloud partners with VoIPcloud Telecom is one of the few Australian providers specializing in business VoIP solutions. We understand the importance of having a reliable system for our customers, and reliability is at the core of what we do. Our systems are fully redundant, and we continuously monitor uptime to ensure consistent, high-quality service.
Current Service Status
Independently monitored
by Hyperspin.com,
one of the leading independent network
monitoring services with advanced reporting &
notification systems.
Have special requirements? Let us tailor a solution to suit your needs
We’d be happy to give you a call to discuss your requirements. Once we have a clear understanding of your needs, we will provide a detailed quotation. We can also create tailored call plans, integrate with third-party systems, and customise the setup to deliver a solution that perfectly fits your business.
Hosted PBX free trial today!